Good customer service, but poor intructions and missing parts.
Hi, you guys know the issues I was having I didn't receive the correct amount of 1 inch screws. I'm thinking of getting my CC company involved with a claim on incomplete item delivery. Please have that sorted out for your next consumer. It would also be nice if there were extra T nuts to allow for mounting pedals and a wheelbase. I feel like the the solution I was given was less stable than the original instructions.
Hope to see this a 5-star, but until the eye tracking issue is resolved, 2 is all I can muster. Email support has been good, but what a lengthy process! At the risk of sounding harsh, I am not a basement dweller, doing nothing all day and night but waiting for an email resolution. I am a professional who has limited time to enjoy this hobby. At $1500 I expect it to plug and play!!
G
Moza R12 Bundle - 2 Greg B.
Apevie Simulator
Shipping was fast, everything was packaged well and each product was easy to set up, install and now the hard part of becoming a fast Sim Racer! Not only will I recommend this company, but I will be checking in for upgrades from time to time! Thanks to everyone at Apevie Simulator, you made my year!
I picked up in person and they were super nice , comes well packaged and everything in good condition. Worked with me to make a deal and super helpful with all the questions I had. 100% recommend this chassis
The QS-BT1 works as advertised. This thing is great. looks very cool. It's very responsive and definitely would recommend it. My only complaint is that the power supply brick is loud. I have the QS-220 3DOF and those boxes are super quiet. It's annoying that it's louder than my PC when running a game. I don't understand why not just make the power supply box bigger and add a bigger fan to keep the noise down, because it's loud when you're not running anything and the actuators are dead silent and you hear this turbo running underneath your seat. the actual Belt tensioner is quiet no loud sounds coming from the fans it's just the power supply brick that seems like an oversight
The first Crystal Light I received had bad lenses, but worked otherwise. ApevieSimulator replaced it and the second set had one bad lens, but neither lens was as bad as the first headset. I received replacement lenses after about a month from Pimax, the lenses are now good. The headset is great, no other issues. ApevieSimulator gets a 5 star!